Policy Scope and Application

This Privacy Policy governs information collection, usage, maintenance, and disclosure practices for all brands operated by Jadapex Performance Commerce Agency and all partner brands within the agency's portfolio. The policy applies to all websites, mobile applications, and electronic platforms through which these brands conduct commerce.

All brands within the Jadapex network are committed to safeguarding Personally Identifiable Information collected through their platforms.

Information Collection Standards

Automatic Technical Information Collection:

All brand platforms process the following technical data:

• IP addresses (for geolocation and currency conversion purposes)

• Browser session cookies (temporary storage for currency preferences)

• Web browser version

• Time zone information

• Cookie data

• Site navigation patterns (pages viewed, products browsed, search terms)

• Platform interaction behaviors

This technical data enables accurate platform loading and usage analytics for optimization purposes.

Customer Transaction Information:

When processing orders, the following information is collected:

• Full name

• Billing address

• Shipping address

• Payment information (including credit card details)

• Email address

• Phone number

This information facilitates:

• Product and service delivery

• Payment processing

• Shipping arrangements

• Invoice and order confirmation generation

• Customer communication

• Fraud and risk screening

• Marketing communications (aligned with customer preferences)

• Customer support services

Additional Information:

Platforms may access customer location data with explicit consent when necessary for service provision.

Information Usage Framework

User Experience Optimization:

• Aggregate usage data analysis to understand platform utilization patterns

• Service and resource assessment across customer base

• Website improvement based on collected data and feedback

• Demographic trend analysis for offer and discount provision

Customer Support:

• Response to inquiries and support requests

• Communication via phone, email, mail, or text message for inquiry resolution

• Account holders consent to multi-channel communication

Transaction Processing:

• Order fulfillment using customer-provided data

• Credit card information is never disclosed to third parties except as required for service delivery

Communication:

• Updates, promotional offers, and service information distribution

• Responses to customer inquiries and requests

• Account holders receive brand communications including company information, updates, sales, and related product or service information

• Opt-out options are available through brand websites

Marketing Activities:

• Targeted advertising based on customer-provided information

• Data mining services for third-party advertisers (aggregate, non-identifiable information only)

• Demographic and purchase pattern analysis of platform user base

• Account creation includes consent for marketing communications via provided phone numbers (including wireless and do-not-call list numbers)

Data Integration:

• Customer information may be linked across multiple agency-operated platforms

• Aggregate data (page visit information, usage patterns, popularity analyses) may be utilized or sold for website functionality enhancement

European Resident Provisions

Legal Basis for Processing:

Personal data processing occurs when:

• Required to fulfill contractual responsibilities (payment processing, product delivery)

• Legitimate interest exists (performance marketing, data analytics, service provision, security, and improvement)

• Legal compliance obligations require processing

• Protection of vital interests (customer or third-party)

• Explicit consent is provided (withdrawable at any time)

Rights and Complaints:

European residents with unresolved data processing concerns have the right to lodge complaints with local Data Protection Authorities:

• Contact details: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

• Swiss residents: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/

Financial Information Security

Email addresses and billing information are required for service purchases. This information is utilized exclusively for transaction completion purposes.

Information Disclosure Framework

Personal information may be disclosed to:

• Approved service providers working on behalf of agency brands

• Service providers are contractually prohibited from unauthorized information usage

• Law enforcement or government authorities (when legally compelled via court order, subpoena, or crime prevention)

• Parties involved in asset transfers or ownership changes related to corporate restructuring, mergers, or acquisitions (as permitted by law)

Jadapex Commitment: Personal information is never shared or sold to third parties for their independent marketing purposes.

Information Protection Measures

All brand platforms maintain PCI compliance and SSL security through the Shopify e-commerce platform.

Security Measures Include:

• Appropriate data collection, storage, and processing practices

• Protection against unauthorized access, alteration, disclosure, or destruction

• Secure username, password, transaction information, and data storage

• SSL-secured communication channels for sensitive data exchange

• Encryption and digital signature protection

Security Limitations: While comprehensive security measures are implemented, no system guarantees absolute security. Customers should exercise caution when handling personal information and avoid transmitting sensitive data through insecure email channels.

Cookie Policy

Cookie Definition and Purpose

Cookies are small data files downloaded to devices when visiting brand websites within the Jadapex network. Multiple cookie types are utilized: strictly necessary, performance, advertising, and social media/content cookies.

Cookies enhance browsing experiences by remembering actions and preferences (login credentials, region selection), eliminating repetitive information entry across page navigation and return visits.

Cookie Categories and Applications

Necessary Cookies:

Essential cookies enable website browsing, feature usage, and secure area access. These cookies are fundamental to platform functionality.

Examples include:

• User-input cookies maintaining session data across multi-page forms

• Authentication cookies (session-based or persistent with "remember me" functionality)

• Security cookies detecting authentication abuses (repeated failed login attempts)

• Multimedia player session cookies (Flash cookies) for video/audio playback

• Load balancing session cookies for server request routing

• User interface customization cookies storing service preferences

Performance and Analytics Cookies:

These cookies collect pseudonymous information about platform usage patterns and frequency for website improvement purposes.

First-party analytics cookies:

• Unique visitor estimation

• Website performance measurement

• Search engine keyword analysis

• These cookies do not enable online marketing targeting

Third-party analytics cookies:

• Google Analytics and other approved providers measure user interaction with content

• Information on Google Analytics: Google's information page

• Opt-out instructions available through provider documentation

Advertising Cookies:

These cookies enable personalized marketing and relevant advertisement delivery. They track device visits across brand platforms and third-party sites without personal identification. Cookie blocking may result in less relevant advertising content.

Social Media and Content Cookies:

Placed by social media plugins (Facebook "like" button) and content enhancement tools (video players, comment sections). These integrated modules improve browsing and interaction experiences.

Some third-party services utilizing these cookies may employ them for behavioral advertising, analytics, and market research purposes.

Third-Party Services

The following third-party services are utilized across agency brand platforms:

Reporting & Analytics:

• Google Analytics (user interaction measurement)

Advertising:

• Facebook Custom Audiences (targeted advertising delivery)

Social Media & Content:

• Facebook Connect (social sharing and interaction)

• Instagram (content sharing and interaction)

Cookie Duration

Cookie lifespan depends on type classification:

• Session cookies: Active until browsing session ends

• Persistent cookies: Remain until expiration or deletion (typically 30 minutes to two years from download date)

Cookie Management

Browser Controls:

Most browsers automatically accept cookies. Cookie acceptance can be modified through browser controls (typically in "Tools" or "Preferences" menus). Removing or blocking cookies may negatively impact user experience and platform accessibility.

Browser-specific cookie management instructions are available in browser help files or through resources such as www.allaboutcookies.org.

Third-Party Opt-Out:

Many third-party tracking services offer opt-out options through their respective privacy policies (linked in service descriptions above).

Policy Inquiries:

Questions regarding this policy or privacy rights exercise should be directed to the respective brand's support email address.